Tracking comments explained |
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Please mail your tracking number to speedservices@postoffice.co.za if you cannot find your parcel. |
AT OFFICE OF EXCHANGE OUT - The item is at the national office of exchange and is on its way out.
AT OFFICE OF EXCHANGE IN - The item is at the national office of exchange.
AT DELIVERY OFFICE IN - The item is at the destination post office.
ATTEMPTED DELIVERY - First notification to client.
AT CUSTOMS - Item held at Customs. Please contact Customs
on +27 11 961 6000 or if requested, send your
invoice or proof of purchase
to jimcinvoicerequired@postoffice.co.za
BULK ACCEPTANCE - Bulk mailer items acceptance scans.
COMMENT, DISPATCH NUMBER - Comment left by scanner with a dispatch number.
COMMENT - Comment left by scanner.
CARD LEFT - A card was left for the client
DOC CALL - Item was recalled (eg. misrouted or delayed etc.)
DETENTION NOTICE - SARS/Customs requires proof of purchase or invoice to clear the item - Please email the invoice to jimcinvoicerequired@postoffice.co.za
DELIVERED - Items has been delivered to client.
FINAL DELIVERY - Final notification to client.
FINAL NOTIFICATION - Final notification sent to client.
FIRST NOTIFICATION - First notification to collect item sent to client.
HELD AT CUSTOMS - Customs is busy with assessment of your item.
ITEM OUT POST OFFICE - Item left original post office.
INSERT ITEM INTO BAG IN - Item was accepted at original post office.
INSERT ITEM INTO BAG OUT - Item was inserted into a bag and is on its way out.
IN TRANSIT - Item on its way to the destination office.
IN OFFICE - Item at destination office.
INCOMING INTERNATIONAL - Item at International Mail Centre.
OTHER - Personnel who should deliver the item, can leave a comment on why the item was not delivered.
RETURN ITEM FROM CUSTOMS - The item is in process for inspection/assessment at the International Mail Centre.
RETURN TO SENDER - The item has been returned to the sender.
RETENTION - Item withheld/in retention.
SENT TO DEL OFFICE IN - Item was sent to destination post office.
TO CUSTOMS - Item at Department of Customs for inspection at International Mail Centre.
TO DOH - Item at Department of Health for inspection at International Mail Centre.
Post Office, Speed Services Couriers, XPS and PX clients can SMS the tracking number of the parcel to 35277 and will receive an SMS with the location of the parcel.
